KCS Group

Technical Support Executive   




  Fanatic Sports Private Limited is looking for Technical Support Executive



Job Description

Fanatic Sports Private Limited is looking for Technical Support Executive to join our dynamic team and embark on a rewarding career journey.

Candidate should be Any Graduate with 0 to 3 years of experience in providing technical assistance and support, via phone, email, chat or in person. Troubleshooting technical issues and providing guidance and solutions to resolve them. Collaborating with other technical support staff or departments to resolve complex technical issues.

Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates. Documenting technical support procedures and best practices for the knowledge base. Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities for improvement. Strong communication and interpersonal skills, as well as excellent problem solving skills and attention to detail

Interested candidates can send their updated resume to hr@fanaticsports.in
 

Work Experience

0 to 3 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
Hotel/Travel/Tourism 


Job Location
Mumbai, India 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Customer Support, Technical Helpdesk, Email/ Chat Process, Troubleshooting


Company Info
Fanatic Sports is a global leader in Sports Ticketing, Hospitality Experiential Travel with offices in India, Singapore, Dubai and North America. We are official ticketing hospitality partners for the worlds premier sporting events like the Olympics, Commonwealth Games, Cricket World Cups, UEFA European Championships, Wimbledon and many more.
 


Address


Not Mentioned


Contact Number


Not Mentioned



 



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