KCS Group

Technical Support Associate   




  Sutherland Global Services is looking for Technical Support Associate



Job Description

Candidate should be Any Graduate with minimum 6 months of experience in an International Voice Process (Tech knowledge required). Basic knowledge expected on how to troubleshoot devices, WiFi networks etc. Must have excellent verbal communication skills in English

Immediate joiners required, should be available to join us immediately.
Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts
Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience)

Additional Information:
Work from office Two-way cab facility available upto 25 km radius from office based on the shift timings.

Walk-in Date/ Time-
16th - 25 June 2025, 11.00 AM - 3.00 PM

Venue Details-
Sutherland Global Services
Gateway Office Parks, A1 Block, Ground Floor,
Perungalathur, Chennai

Landmark: Opposite Perungalathur Railway Station

Selection Process:

1) HR Interview (Walk In)
2) SD Panel Interview
3) Voice Assessment

Email: Tejas.RaviKumar@sutherlandglobal.com
 

Work Experience

1 to 3 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Chennai, India 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Customer Support, International Voice Process, Troubleshooting


Company Info
We make digital by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.

Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. It is our policy to engage in personnel decisions, including those related to recruitment and hiring, and to administer our personnel policies without regard to race, color, religion, creed, age, gender or sex (including pregnancy), national origin or ancestry, disability, veteran`s status, genetic information, or any other legally protected characteristic. There is no place for disrespect for cultural differences or insensitive stereotypes. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Interview Dates


16, 17, 18, 19, 20, 23, 24, 25/ Jun/ 2025



Candidates are requesed to come for direct walk-in interview or contact at the above given number!




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